Privacy Policy

“we” respect your rights to privacy regarding data and will keep all personal and sensitive information that you may provide to us and/or that we may collect from you safe and secure “Personal Data”.

 

We collect, use, store, retain, disclose, delete, and process your personal data to fulfill specific purposes that we inform you, our data subjects, through privacy notices, forms, as well as other related means or documents.

 

To provide information about our products and services that may interest you.

To respond to your inquiries and concerns when you contact us through chat channels, phone calls, emails, contact forms, or other messaging platforms.

To perform necessary functions to deliver 178PH products and services.

To address complaints, queries, specific requests, or manage future interactions.

To notify and update you through calls, SMS, or emails about free advertising, commercial promotions, customer loyalty offers, rewards, exclusive invitations, discounts, surveys, and other direct marketing that we believe are suitable and beneficial for you based on your preferences and initial interests provided to us or known, which you can opt out of at any time if you do not wish to receive such notifications.

To provide various customer care activities.

To monitor the quality of our products and services.

To ensure your safety and security.

To generate statistical insights.

To maintain records of your gaming activities and Know Your Customer (KYC) identification information as required by laws and regulations.

Conduct research and analysis through surveys or opinion polls to enhance customer experience or satisfaction.

Create image or video documentation for events used for reporting and other internal purposes, such as advertising activities on social media pages and websites.

Personalize 178PH’s websites and apps, while providing information about potential improvements that can be made.

Comply with legal requirements and regulations.

Carry out processing or disclosure that may be required by law or regulations.

 

 

A, When you want to become a part of our team:

 

To evaluate your performance and career development, including workshops, training, seminars, and compliance monitoring.

To enroll you and your dependents in various healthcare programs such as HMO insurance, vaccinations, etc.

To handle procedures for separation, exit interviews, and prepare your final salary upon separation.

To comply with legal requirements and regulations such as applying for work permits in PAGCOR, medical licenses, etc.

To conduct KnowYourEmployee (KYE) screenings and background checks as required by Anti-Money Laundering and Anti-Terrorism Financing laws and other current regulations.

If you are not hired, we will ask for your permission to retain your personal data for 1 year from the date of application submission so that we can provide potential job opportunities suitable for your skills or capabilities in the future.

 

B, When you participate in our events or marketing activities:

 

To store your Personal Data in our database for notifying and updating you about new promotional programs and future events.

To analyze your Personal Data to determine which promotional activities, prizes, and free gifts are most suitable for your age group, gender, and other relevant categories.

To track your 178PH points and your participation in events.

To verify your identity when you redeem promotions and rewards.

 

C, When you become a player at our online casino, we will:

 

Provide products and services tailored to your preferences

Inform and update you on new promotions and future events

Handle your payments and transactions

Verify your identity when you redeem promotions and rewards.

 

D, When you access our mobile applications or website, we collect and process your information for various purposes:

 

To determine your eligibility to access our mobile applications or website.

To verify your identity and transaction rights through your account.

To respond to your inquiries through chat boxes, SMS messages, phone calls, and other means of communication.

To fulfill account-related requests such as password resets, profile changes, etc.

To process your in-game transactions, including but not limited to deposits, withdrawals, and other authorized gaming transactions.

To allow the system to verify your identity.

To comply with legal requirements and regulations.

 

 

The types of personal data we collect vary depending on your transactions with us. They typically include:

 

Personal information such as full name, nickname, home address, billing address, shipping address, email address, employment information, phone numbers, other contact details, username, password, and one-time PIN OTP.

Images, audio, and video.

Sensitive personal information such as date of birth, age, nationality, marital status, biometric data, gender, health, education, and government-issued identification documents including but not limited to ID cards, licenses, social security numbers, etc.

Resume and employment profile including educational background, employment history, certifications, training courses attended, resume, and previous income information.

Financial details such as credit history, bank account, payment vouchers, credit cards, and debit card information.

Please note that you are responsible for ensuring that all personal data, whether personal information, sensitive personal information, or privileged information, you provide to 178PH is accurate, complete, and up to date.

 

We collect Personal Data from you in various ways through forms, applications, contact channels, and our employees.

 

To verify your identity, we may request your identification and contact information during requests, registrations, gaming, and other transactions. This includes but is not limited to name, date of birth, contact address, email, contact number, password, and your one-time pin OTP.

 

We may collect transaction information that you provide us whenever you engage in using our services. This includes credit card or debit card details, account numbers and balances, identification information or documents, as well as details about your transaction history.

 

We may also gather information about you from third parties. We will only use Personal Data when you have consented to the third party or when 178PH has a legitimate interest in using Personal Data to provide you with our services or fulfill legal obligations or regulations.

 

178PH attracts third-party data analysis service providers to analyze web traffic. This service uses cookies or web beacons.

 

Cookies are small files that our website places on your personal computer (PC) or mobile device to store information about your preferences. Cookies can enhance your web browsing experience by allowing our website to remember your choices or enable you to avoid logging in every time you access our website. If you do not want our website to store cookies on your PC or mobile device, you can block cookies. However, blocking cookies may prevent some pages from displaying correctly, or you may receive a notification from our website informing you that you need to allow cookies to view our website.

 

To fully enjoy your browsing and web access experience, only non-identifiable web traffic data is collected and analyzed, including:

 

Your Internet Protocol (IP) address

Search terms you have used

Pages and internal links accessed on our website

Demographics

Date and time of your website visit, including frequency of visits

Geolocation

Your operating system

And web browser type.

If you do not wish to receive cookies or want your browser to notify you when you receive a cookie, use the options in your web browser. Click on the Help section in your browser to learn how to change your cookie preferences. Disabling all cookies may limit your access to all features of this website.

 

Sometimes, we may provide links to third-party websites or advertisements containing links to third-party websites. These links are provided as a service to you and we do not provide any personal data to these websites or advertisers. Therefore, we will not be responsible for their security measures. These websites are operated by independent entities with their own privacy policies that you should also consider. 178PH’s privacy policy does not apply to other websites or the use of your information by those organizations. 178PH does not control the content displayed on those websites, as well as any measures, if any, taken by those websites to protect the privacy of your information.

 

In general, we do not share your Personal Data with third parties. However, there are some limited circumstances in which your personal data may be shared with third parties to complete your transactions with us or to comply with legal obligations or regulations.

 

When you consent in our approval forms or agree to the terms and conditions for certain transactions, you authorize 178PH to disclose your Personal Data to recognized affiliated third parties or independent third parties, whether domestic or foreign, so that we can enforce or carry out procedures related to the purposes stated in this Privacy Policy. The use or disclosure of your Personal Data will only be done when necessary or required, or permitted by, relevant laws and regulations.

 

 

Regulatory authorities.

We may share your personal data with regulatory authorities such as the Anti-Money Laundering Council, Philippine Amusement and Gaming Corporation (PAGCOR), and other government departments, offices, and agencies, including law enforcement agencies, when we believe it is necessary to comply with legal obligations under current laws.

We may also share your personal data to comply with legal procedures, national emergencies, specific requests for public order and safety, or to fulfill duties under the constitution or laws of the competent authority.

All third parties with whom we share Personal Data must use that data in a manner consistent with this Privacy Policy. These third parties may only use that Personal Data for the purposes outlined in this Privacy Policy and not for any other purposes.

 

178PH is very sensitive to issues regarding privacy and especially careful in communicating with children. 178PH does not intentionally collect personal identifying information from individuals under 18 years old. Individuals under 18 are not allowed to play our games.

 

Personal data related to children and collected from their parents by 178PH or other service providers for technical support or other services for 178PH’s use. This personal data is not sold.

 

We also urge parents to regularly monitor and supervise their children’s online activities.

 

We take reasonable steps to ensure that the personal data we collect, use, or disclose is accurate, complete, and up-to-date. We strictly enforce this privacy policy at 178PH and have implemented physical, organizational, and technological security measures to protect your personal data from loss, misuse, alteration, unauthorized or accidental access, disclosure, alteration, or destruction. We apply effective protective measures as follows:

 

We store and protect your personal data using secure servers behind firewalls.

We use encryption on computer devices and physical security control measures.

We limit access to your personal data to employees with expertise and authorization, who hold your personal data with strict security.

The personal data you provide us through our website and applications can only be accessed and processed by authorized personnel through secure connections and environments.

We only disclose the last four digits of your credit card when confirming an order.

We use multi-factor authentication when verifying your identity.

We implement measures and standard physical protection like fire suppression systems, access rights based on roles, and similar items.

 

In general, we adhere to the following Personal Data retention standards:

 

If a data subject currently has a contract and transactions with 178PH, Personal Data will be retained for the duration of the contract and ten years after completion.

If a data subject does not currently have a contract but has transactions with 178PH, Personal Data will be retained for the duration of the transaction and ten years after execution.

If a data subject does not have a contract or transactions with 178PH, Personal Data will be retained for a period of ten years.

Personal Data is stored in secure facilities and maintained according to industry specifications, standards, laws, and regulations unless you request the deletion of your Personal Data from our systems, databases, and hard copies within a reasonable time frame and in compliance with the limitations set forth in relevant laws and regulations. After deletion, your Personal Data will no longer be searchable or included in any anonymous searches and will be completely erased from all storage locations. However, 178PH Support Data Security personnel may choose not to grant access or modify information based on compliance requests with relevant laws and regulations. 178PH Support will provide individuals with a written notice stating the reason for refusal.

 

178PH does not have control and therefore cannot enforce the same level of security on any device and application you use to access our website or application or to send us your personal data. Therefore, we are not responsible for the security and protection of information that may have been intercepted before we receive your Personal Data. Personal Data is stored in secure databases and retained according to industry specifications, standards, laws, and regulations unless you request to Delete your Personal Data from our systems, databases, and hardware in a reasonable time frame and in compliance with the limitations set forth in relevant laws and regulations. After deletion, your personal data will no longer be searchable or included in any anonymous searches and will be completely erased from all storage locations. However, 178PH Support may choose not to grant access or edit information based on requests to comply with applicable laws and regulations. 178PH Support will provide individuals with a written notice stating the reason for refusal.

 

178PH does not have control and therefore cannot enforce the same level of security on any device and application you use to access our website or application or to send us your personal data. Therefore, we are not responsible for the security and protection of information that may have been intercepted before we receive your Personal Data.

 

Once processing activities have ceased, your Personal Data will be processed or disposed of in a secure manner to prevent any further processing, unauthorized access, or disclosure to any third party or the public, which could harm your interests as a data subject.

 

178PH may amend this Privacy Policy when necessary or when mandated by the National Privacy Commission or any amendments to the Data Privacy Act of 2012. Any changes to this Privacy Policy will be validly posted on this website and will take effect immediately. Data subjects are encouraged to regularly check for updates. Changes will not be retroactive and will not alter how we process previously collected Personal Data without your consent, unless required by law.

 

For all Personal Data under CCPA, 178PH will not sell, retain, use, or disclose Personal Data for any purpose other than to carry out transactions or services, or to retain, use, or disclose information outside of the direct business relationship between the parties. 178PH certifies that they understand and comply with their obligations under CCPA.

 

Under the Data Protection Act of 2012, you have the following data privacy rights:

 

Right to be informed

Right to rectify or correct inaccurate data

Right to delete or block

Right to access

Right to object

Right to data portability

Right to compensation for damages

Right to lodge a complaint

As a data subject, you have the right to reasonably control the flow of your Personal Data. You can exercise your data subject rights yourself or authorize someone else to do so on your behalf, provided you provide specific authorization supported by appropriate documentation, such as a Special Power of Attorney, etc.

 

Your data subject rights may be transferred. In the event of the data subject’s death or incapacity, their legal heirs may exercise the aforementioned rights.

 

If you want to know if 178PH holds any of your personal data and the purposes for which they are processed, please fill out and submit the Access Request Form.

 

If you wish to temporarily suspend processing, erase, delete, or modify your personal data, please fill out and submit the Request for Modification and Deletion Form.

 

If you have any questions, concerns, complaints, or requests for compensation related to your privacy rights or personal data, please fill out and submit the Complaint Request Form provided below.

 

If you have any concerns or feedback, you can reach out to us through the “Contact Us” menu on our website 178PH or by contacting us via text message or emailing our 178PH Support.

 

Casino brand: 178PH

Website: https://178PH.com

Email: support@178PH.com

Address: 178PH Casino, Solaire Resort and Casino, 12th Floor, Theatre Carpark Building, 1 Asean Avenue, Entertainment City Tambo, Parañaque City, 1701 Metro Manila, Philippines.